The friendly staff at the reception desk in the lobby are happy to answer any questions. Wireless internet access in public areas allows guests to stay connected. The resort offers various facilities for guests with disabilities. There are a number of shops, including a souvenir shop. The grounds of the complex feature a playground and a lovely garden. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a childcare service, room service, a laundry service, a hairdresser and a hotel doctor.